About Citrus Connection

Employment Opportunities



Community Transportation Coordinator

Position Type: Full-Time
Reports To: Director of Paratransit
FLSA Status: Non-exempt
Department: Paratransit

SUMMARY:

This position is responsible for professional work in the area of mass transit, para transit, transportation coordination, applicant screening, needs assessment, trip reporting, promotion, and networking. Work includes, but is not limited to efforts to coordinate the region’s transportation resources in order to ensure efficiency, maximize availability, and meet transportation needs and challenges for the communities in which the district serves.

ESSENTIAL JOB FUNCTIONS:

  1. Assesses, analyze, and develop transportation resources across the service area in order to connect transportation services to community residence and participants
  2. Coordinate transportation services between various providers and resources in order to meet the transportation needs of the communities within the service area and beyond
  3. Assists in planning, developing and implementing community transportation delivery
  4. Perform all necessary transportation support services including scheduling, intake, customer service, ride sharing, purchased service information, and connectivity
  5. Upon request, provides best possible routes, transportation providers and schedules for community members; answer inquiries and provide information to customers and partners
  6. Build, track, and perform trips via the Trapeze software suite.
  7. Conduct transportation training for individuals and groups in order to ensure the safe, efficient usage of transportation resources across multiple providers and types
  8. Employ marketing, public relations and communication skills to organize and conduct community outreach, transportation needs assessment, and client accession.
  9. Conduct applicant processing, screening, intake and client maintenance in accordance with agency policy, appropriate regulations, and best practices.
  10. Maintain an organizational client pool; work closely with outside organizers to engender their support and participation in transportation delivery and initiatives
  11. Oversee and conduct auditing activities of para transit and fixed rout service participants, including all outside transportation partners.
  12. Collects, analyzes and presents transit service data by producing various statistical charts and graphs and explain process and variances
  13. Create, design, and present reports and performance information to governing entities including: boards, panels, forums, and agencies
  14. Develops and implements strategies to attract new customers and to retain existing customers by working with the disadvantaged segments of the areas
  15. Work with area organizations, groups, and businesses to increase program participation
  16. Formulates and implements comprehensive marketing programs, complete with deadlines and goals in order to execute, evaluate and adjust as
  17. Conducts pass campaigns; ensures that space advertising and other marketing materials are properly presented and displayed, to include bus route maps, bus schedules, special programs, and
  18. Seeks out possible community outreach programs; facilitates all activities in relation to
  19. Provides customer service to both internal and external customers, clients, and the general public in the form of providing transit information such as services, routes, schedules, and fares
  20. Participates in community outreach events, workshops, and presentations.

SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the District’s policies and applicable law

MINIMUM JOB REQUIREMENTS:

Four-year college degree and; (3) to (5) years of directly related experience desired in transportation coordination, transportation management, community coordination, or related fields. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

OTHER CERTIFICATES/LICENSES:

 Must have valid Florida driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Able to maintain the highest degree of confidentiality.
  • Ability to speak effectively before small and large groups and respond to questions. Ability to maintain a high level of professionalism and poise.
  • Ability to express ideas clearly, both verbally and in writing.
  • Strong interpersonal skills.
  • PC literate, basic skills in Microsoft Office Suite and Internet research.
  • Proficiency in Trapeze transportation software
  • Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, peers, various organizational, County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

WORKING ENVIRONMENT and PHYSICAL DEMANDS: The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. This job is usually performed in a normal office environment. Must be physically able to lift and carry 20-25 lbs. infrequently.

Click here for online EMPLOYMENT APPLICATION

(Must use Internet Explorer)

 

Fleet Maintenance Technician

Position Type: Full-Time
Reports To: Shop Supervisor
FLSA Status: Non-exempt
Department: Fleet Maintenance

SUMMARY:

Under general supervision, performs skilled work in servicing, lubricating, repairing and maintaining heavy duty diesel and gasoline vehicles for a public transit system. This position is classified as safety sensitive.

ESSENTIAL JOB FUNCTIONS:

  1. Responsible for a highly standardized maintenance program which includes tire repair, lubrication, repair, and maintenance on heavy duty diesel public transit vehicles.
  2. Maintains routine records of activities performed and materials used.
  3. Performs complex diagnosis on heavy duty diesel vehicles and presents recommended repairs and performs authorized repairs.
  4. Makes visual inspections of transit vehicles for accident damage, broken glass and burned out lights.
  5. Reports damage, defects or malfunctioning parts to proper authority.
  6. Changes tires in the garage and, when necessary, on the road.
  7. Preps bus for service in the shop including, but not limited to road testing, washing engines, setting on floor lifts, and jack stands.
  8. Cleans garage and parking areas and performs other related cleaning, sweeping, mopping or dusting duties.
  9. Operates service truck and fork lift.
  10. Other duties as assigned

MINIMUM JOB REQUIREMENTS:

High School diploma or G.E.D. required; three (3) to five (5) years of experience servicing and repairing heavy duty diesel equipment. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.
Must have an assortment of general and specialized tools specific to heavy duty diesel repair.

OTHER CERTIFICATES/LICENSES

Must possess a CDL/Class B license or provide proof of passing the General Knowledge Test for the CDL.

Must be able to obtain a CDL with P (passenger) endorsement license and air brakes testing within 90 days of employment. Must be maintained in good standing while employed with the District.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Ability to understand and follow verbal and written instructions.
  • Ability to maintain accurate records of work performed and materials used.
  • Must be available to work various shifts, weekends, holidays, and overtime.
  • Must be able to understand, read and communicate in English.
  • PC literate, basic skills in Microsoft Office Suite and Internet research.
  • Ability to do basic math.
  • Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.
  • Knowledge of the location, nomenclature, and function of complex parts of heavy duty diesel transit equipment.
  • Knowledge and demonstrated experience with the materials, methods and equipment typically used in heavy duty diesel maintenance repair and service.
  • Knowledge and demonstrated experience of the utilization of diagnostic methods and procedures necessary to repair and maintain heavy duty diesel engines and ancillary equipment.

WORKING ENVIRONMENT and PHYSICAL DEMANDS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This job is sometimes performed in essentially an outdoor environment, subject to extremes of both hot and cold weather and wet conditions. Employee must be able to work outside on a daily basis. This position is exposed to various chemical and gas/diesel fumes on a daily basis.
Must be physically able to lift and carry equipment weighing up to 100 lbs. on a daily basis.

Click here for online EMPLOYMENT APPLICATION

(Must use Internet Explorer)

 

Download PDF – Fleet Maintenance Technician

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection is proud to be an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, national origin, or veteran status in accordance with applicable federal, state and local laws.

We believe that our employees are our most valuable asset. As a member of the Citrus Connection Team, you’ll find an environment that celebrates diversity and welcomes the open exchange of ideas and individual perspectives. We are proud to offer an attractive salary along with a generous benefits package designed to support you while addressing work/life balance issues.

Thank you for your interest in Citrus Connection.


DRUG FREE WORKPLACE

The Citrus Connection is a Drug Free Workplace (“DFWP) and is committed to providing a safe, efficient, and productive work environment for all employees, to help ensure a safe and healthful working environment.


OFFICIAL APPLICATION

To be considered for employment, the employment application must be completed in its entirety, signed in the application Acknowledgement section, and the position for which you are applying, specified.

Please review our current job openings. If your qualifications match the minimum requirements of any of our openings, please fill out the employment application (you must use Internet Explorer). You can also print it, email it to Recruiting@ridecitrus.com or drop it off at our location at: 1212 George Jenkins Blvd ~ Lakeland, FL 33815.

Applications are screened by the Human Resources Department. Applicants that meet the minimum requirements will be forwarded to the Hiring Manager for review and consideration for interviews. The Hiring Manager will only contact the most qualified applicants.

BENEFITS

  • Paid Vacation Leave
  • Paid Sick Leave
  • Company-Paid Medical, Dental and Vision Insurance for Employees
  • Voluntary Insurance (AFLAC)
  • Health & Dependent Care Flexible Spending Accounts
  • Company-Paid Life Insurance
  • Voluntary Life Insurance
  • Employee Assistance Program
  • Uniforms for select personnel

HOLIDAYS
Full time regular employees receive the following paid days off:

  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day
  • Christmas Day

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection operates in accordance with Title VII. Click here for more information.

The District is an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, pregnancy, religion, national origin, citizenship, age, disability, political affiliation, marital status, veteran status or any other legally protected category in accordance with applicable federal, state and local laws. Employment opportunities include all employment practices, including recruitment, selection, promotions, terminations, inter-departmental transfers, layoffs, compensation, training, benefits, and other terms and conditions of employment. No person shall be excluded from participating in, denied the benefits of, or be subject to discrimination in employment under any project, program or activity receiving federal financial assistance from the federal transit laws.

The overall goal of the District is to have, in its employ, individuals within its workforce that reflect each segment of the various demographical backgrounds that make up the Lakeland urban area. This goal is extended to having members of the various ethnic backgrounds in various positions, such as supervisory, professional, and clerical and service delivery positions.

As part of the EEO (“Equal Employment Opportunity”) Program, the District will make reasonable accommodations for disabled applicants and current employees and strongly prohibits discrimination, harassment, and/or retaliation in violation of law. We are committed to providing a fair and respectful work environment that is free from unlawful discrimination.

It is important to the District that each employee who joins our team be qualified to perform job duties set forth in the job description. All applicants are recruited and selected based on transferable skills, knowledge, previous work experience, and the minimum educational level for the specific position that is required for successful job performance. We are proud to offer equal employment opportunities, and we embrace the diversity that makes up our family of employees.

The District is a government agency, operating under the Federal Transit Administration and Florida Department of Transportation’s employment rules, laws, guidelines, policies, and regulations. Every safety-sensitive applicant’s background will be carefully reviewed to ensure the safety of all workers and the general public. Each applicant applying for a safety-sensitive position is required to complete and successfully pass a pre-employment drug test and Department of Transportation (“DOT”) Physical. All non safety-sensitive applicants will be required to pass a pre-employment drug test.

Contact Information:

Contact Information:

Steven Schaible, SPHR, SHRM-SCP
EEO & Human Resources Director
Citrus Connection
1212 George Jenkins Blvd, Lakeland, FL 33815 | Phone: (863) 327-1308
E-mail: sschaible@ridecitrus.com

Federal Transit Administration
230 Peachtree St. N.W., Suite 800,
Atlanta, GA 30303
Attention: Region IV Civil Rights Officer
Phone: (404) 865-5620