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About Citrus Connection

Bus Operator Fixed Route Service

Position Type: Full-Time

Reports To: Supervisor, Fixed Route Service

FLSA Status: Non Exempt

Department:  Operations

SUMMARY: This position is responsible for providing service to bus riders by safe, reliable, and expert transportation to the community.

ESSENTIAL JOB FUNCTIONS:

  • Operates a bus for the safe transportation of the public.
  • Responsible for following all District rules, policies and procedures.
  • Responsible for pre and post trip activities for the bus and reporting of any issues related to same.
  • Responsible for reporting accidents and/or incidents and following District procedures in accordance with the accident reporting procedure.
  • Responsible for dealing with passengers and the public with courtesy and patience.
  • Assists impaired passengers in accordance with the American with Disabilities Act.
  • Loads and secures up to two (2) wheelchair scooters.
  • Assists passengers with grocery packages upon request
  • Assists Paratransit passengers at pick-up and drop-off points.
  • Provides customer service as defined in District Standard Operating Procedures.
  • Responsible for handling emergency situations appropriately.
  • Monitors cleanliness of bus interior.
  • Assists with training of new operators.
  • Checks bus and reports lost or left behind items; communicates and reports to appropriate personnel.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Knowledge of the geography of the county and bus routes.
  • Skill in safely operating a bus or other vehicle in a variety of weather and traffic.
  • Ability to work under pressure; ability to multi-task.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills and strong conflict resolution skills.
  • Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

MINIMUM JOB REQUIREMENTS:

High school diploma or G.E.D. required; two to four years’ customer service experience.  An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

OTHER CERTIFICATES/LICENSES:

Must have valid CDL Class “B” license with (P) Passenger Endorsement and Airbrakes.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This job is performed in all weather conditions.

It may include the need to be able to lift up to 100 lbs. infrequently.

Apprentice Technician

Position Type: Full-Time

Reports To: Shop Supervisor

FLSA Status: Non Exempt

Department:  Operations

SUMMARY: 

Under general supervision, performs semi-skilled work in servicing, lubricating, repairing and maintaining vehicles for a public transit system. This position is classified as safety sensitive.

ESSENTIAL JOB FUNCTIONS:

1. Responsible for a highly standardized maintenance program which includes tire repair, lubrication and general garage duties.
2. Maintains routine records of activities performed and materials used.
3. Fuels transit vehicles and checks water, oil, battery and tires; adds water, oil and air if needed; drains air tanks.
4. Reports damage, defects or malfunctioning parts to proper authority.
5. Changes tires in the garage and, when necessary, on the road.
6. Washes engines, bus units and bus interiors and exteriors as necessary.
7. Cleans garage and parking areas and performs other related cleaning, sweeping, mopping or dusting duties.
8. Operates service truck and fork lift.
9. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

MINIMUM JOB REQUIREMENTS:

High School diploma or G.E.D. required; one (1) year of experience servicing heavy duty diesel equipment. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted. Must be able to provide an assortment of general hand tools and basic tool box.

OTHER CERTIFICATES/LICENSES:

Must possess a CDL/Class B license or provide proof of passing the General Knowledge Test for the CDL.
Must be able to obtain a CDL with P (passenger) endorsement license and air brakes testing within 30 days of employment. Must be maintained in good standing while employed with the District.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Knowledge of the location, nomenclature, and function of the less complex parts of transit equipment.
  • Knowledge of the types, grades, and uses of standard diesel lubricants.
  • Knowledge of the materials, methods and equipment typically used in diesel maintenance work.
  • Ability to maintain accurate records of work performed and materials used.
  • Must be able to understand, read and communicate in English.
  • PC literate, basic skills in Microsoft Office Suite and Internet research.
  • Ability to do basic math. Must be a self-starter; able to work independently.
  • Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This job is sometimes performed in essentially an outdoor environment, subject to extremes of both hot and cold weather and wet conditions. Employee must be able to work outside on a daily basis. This position is exposed to various chemical and gas/diesel fumes on a daily basis.

Must be physically able to lift and carry equipment weighing up to 100 lbs. on a daily basis.

Accounting Specialist (Accounts Payable)

Position Type: Full-Time

Reports To: Chief Financial Officer

FLSA Status: Non-Exempt

Department:  Finance Department

SUMMARY: 

The position performs a variety of accounting work such as accounts payable/receivable, pass sales entry, basic account reconciliations, data entry and report generation, cash collections and Journal Entries. The position reports to the CFO or his designee.

ESSENTIAL JOB FUNCTIONS:

  • Review all invoices for appropriate documentation and approval prior to payment
  • Sort and distribute incoming mail
  • Process 3 way P.O. matching invoices, up to 100 plus line items
  • Prioritize invoices according to cash discount potential and payment terms
  • Process check requests
  • Audit and process credit card bills
  • Match invoices to checks, obtain all signatures for checks and distribute checks accordingly
  • 1099 maintenance
  • Respond to all vendor inquiries
  • Reconcile vendor statements, research and correct discrepancies
  • Assist in month end closing
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
  • Assist with other projects as needed

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

MINIMUM JOB REQUIREMENTS:

High school diploma or G.E.D required; AA preferred in accounting/finance/business administration. Three (3) years of directly related experience desired. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.

OTHER CERTIFICATES/LICENSES:

None Required

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Knowledge of basic finance and accounting principles
  • Strong verbal and written communication skills.
  • Strong interpersonal skills and conflict resolution skills.
  • PC literate, intermediate skills in Microsoft Office Suite and Internet research.
  • Ability to learn computer software associated with position.
  • Must be a self-starter; able to work independently.
  • Ability to communicate effectively with management, internal staff and external vendors.
  • Ability  to  establish  effective  working  relationships  with  co-workers,  various  County  and  City employees, customers, and the general public.
  • Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

REQUIREMENTS

  • 3+ years of Accounts Payable experience
  • High school diploma required, college courses in accounting preferred
  • Must have strong work ethics
  • Must be well organized
  • Must be able to follow standard filing procedures
  • Detail oriented, professional attitude, reliable
  • Proficient in Excel and Word, mainframe computer experience a plus
  • Ability to type proficiently
  • Possess strong organizational and time management skills
  • Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
  • Thorough knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts and district procedures
  • Ability to interact with employees and vendors in a professional manner
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This job is usually performed in a normal office environment. Must be physically able to lift and carry 20-25 lbs. infrequently.

Transportation Disadvantaged (TD) Access Program Assistant

Position Type: Full-Time

Reports To: Transportation Disadvantaged Access Program Administrator (TDAPA)

FLSA Status: Non-Exempt

Department:  Paratransit

SUMMARY: 

This position is responsible for professional work in the area of customer service, marketing, public outreach, applicant screening, trip reporting, promotion and sales. Work duties include but are not limited to efforts to distribute the District’s bus passes, assisting with market research efforts, client screening, bus pass accounting, maintaining client database, conducting auditing activities of participants in the TD Bus Pass Program, pass issuance and document transmission via mail delivery systems and distributing print materials.

ESSENTIAL JOB FUNCTIONS:

• Deliver expert customer service to all clientele, coworkers and outside stake holders.
• Conduct applicant processing, screening, intake and client maintenance.
• Utilize and input data into Trapeze Software Suite.
• Maintain an organizational client pool; assist with outside organizers to engender their support and participation with the TD Program.
• Conduct auditing activities of participants in the TD Bus Pass Program.
• Perform all necessary accounting functions related TD Bus Pass Program, including: internal and external pass accounting, process financial allocations and accounting data analysis.
• Collect and analyze Para Transit service delivery data by producing monthly statistical charts and graphs for administration.
• Carry out strategies to attract new clients and retaining existing clients by cooperatively working with the disadvantaged segments of the areas served.
• Work with area organizations, groups and businesses to increase program participation.
• Conduct comprehensive marketing programs in order to execute evaluate and adjust.
• Conduct pass campaigns; ensures that space advertising and other marketing materials are properly presented and displayed to include bus route maps, bus schedules, special programs and promotions.
• Conduct pass sales activities including: purchase and retail activities.
• Participate in community outreach programs; facilitates all activities in relation to the same.
• Provides customer service to both internal and external customers, clients and the general public to provide transit information such as services, routes, schedules and fares.
• Upon request, provides the best possible routes and schedules for clients, answers inquires and provide information to walk in customers and clients.
• Participation in community outreach events, workshops and presentations.
• All other functions as assigned.

SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the Districts policies and applicable laws.

MINIMUM JOB REQUIREMENTS:

High School degree or G.E.D.; One (1) to three (3) years of directly related experience desired in customer services, sales, marketing, reception and/or general clerical duties. An equivalent combination of education and experience that is determined to be directly related to the specific requirements maybe substituted..

OTHER CERTIFICATES/LICENSES:

Must have valid Florida Driver's License

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Able to maintain the highest degree of confidentiality.
• Ability to speak effectively before small and large groups and respond to questions. Ability to maintain a high level of professionalism and poise.
• Ability to express ideas clearly, both verbally and in writing.
• Strong interpersonal skills.
• PC literate, basic skills in Microsoft Office Suite and Internet research.
• Proficiency in Trapeze transportation software
• Must be a self-starter; able to work independently.
• Ability to establish effective working relationships with co-workers, peers, various organizational, County and City employees, customers, and the general public.
• Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This job is usually performed in a normal office environment. Must be physically able to lift and carry 25-50 lbs. infrequently.

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection is proud to be an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, national origin, or veteran status in accordance with applicable federal, state and local laws.

We believe that our employees are our most valuable asset. As a member of the Citrus Connection Team, you’ll find an environment that celebrates diversity and welcomes the open exchange of ideas and individual perspectives. We are proud to offer an attractive salary along with a generous benefits package designed to support you while addressing work/life balance issues.

Thank you for your interest in Citrus Connection.


DRUG FREE WORKPLACE

The Citrus Connection is a Drug Free Workplace (“DFWP) and is committed to providing a safe, efficient, and productive work environment for all employees, to help ensure a safe and healthful working environment.


OFFICIAL APPLICATION

To be considered for employment, the employment application must be completed in its entirety, signed in the application Acknowledgement section, and the position for which you are applying, specified.

Please review our current job openings. If your qualifications match the minimum requirements of any of our openings, please click the Application Request Link or download an the Citrus Connection Employment Application. Once you complete the application, you may also print it, email it to Recruiting@ridecitrus.com or drop it off at our location at: 1212 George Jenkins Blvd ~ Lakeland, FL 33815.

Applications are screened by the Human Resources Department. Applicants that meet the minimum requirements will be forwarded to the Hiring Manager for review and consideration for interviews. The Hiring Manager will only contact the most qualified applicants.

BENEFITS

  • Paid Vacation Leave
  • Paid Sick Leave
  • Company-Paid Medical, Dental and Vision Insurance for Employees
  • Voluntary Insurance (AFLAC)
  • Health & Dependent Care Flexible Spending Accounts
  • Company-Paid Life Insurance
  • Voluntary Life Insurance
  • Employee Assistance Program
  • Uniforms for select personnel

HOLIDAYS

Full time regular employees receive the following paid days off:

  • New Year’s Day
  • Martin Luther King Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day
  • Christmas Day

EQUAL OPPORTUNITY EMPLOYER

Citrus Connection operates in accordance with Title VII. Click here for more information.

The District is an Equal Opportunity Employer (“EOE”) and does not discriminate on the basis of race, creed, gender, pregnancy, religion, national origin, citizenship, age, disability, political affiliation, marital status, veteran status or any other legally protected category in accordance with applicable federal, state and local laws. Employment opportunities include all employment practices, including recruitment, selection, promotions, terminations, inter-departmental transfers, layoffs, compensation, training, benefits, and other terms and conditions of employment. No person shall be excluded from participating in, denied the benefits of, or be subject to discrimination in employment under any project, program or activity receiving federal financial assistance from the federal transit laws.

The overall goal of the District is to have, in its employ, individuals within its workforce that reflect each segment of the various demographical backgrounds that make up the Lakeland urban area. This goal is extended to having members of the various ethnic backgrounds in various positions, such as supervisory, professional, and clerical and service delivery positions.

As part of the EEO (“Equal Employment Opportunity”) Program, the District will make reasonable accommodations for disabled applicants and current employees and strongly prohibits discrimination, harassment, and/or retaliation in violation of law. We are committed to providing a fair and respectful work environment that is free from unlawful discrimination.

It is important to the District that each employee who joins our team be qualified to perform job duties set forth in the job description. All applicants are recruited and selected based on transferable skills, knowledge, previous work experience, and the minimum educational level for the specific position that is required for successful job performance. We are proud to offer equal employment opportunities, and we embrace the diversity that makes up our family of employees.

The District is a government agency, operating under the Federal Transit Administration and Florida Department of Transportation’s employment rules, laws, guidelines, policies, and regulations. Every safety-sensitive applicant’s background will be carefully reviewed to ensure the safety of all workers and the general public. Each applicant applying for a safety-sensitive position is required to complete and successfully pass a pre-employment drug test and Department of Transportation (“DOT”) Physical. All non safety-sensitive applicants will be required to pass a pre-employment drug test.

CONTACT INFORMATION

Steven Schaible, SPHR, SHRM-SCP
EEO & Human Resources Director
Citrus Connection
1212 George Jenkins Blvd.,
Lakeland, FL 33815
Phone: (863) 327-1308
E-mail: sschaible@ridecitrus.com

Federal Transit Administration
230 Peachtree St. N.W., Suite 800,
Atlanta, GA 30303
Attention: Region IV Civil Rights Officer
Phone: (404) 865-5620